Shipping policy

To return your product, you should post this to Juno Jack’s, PO Box 2367, Salisbury, SP2 2NZ.

You will be responsible for paying the shipping costs for returning your item to us. Shipping costs are non-refundable. For exchanges, we will cover the shipping costs for posting your new item to you.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are sending an order over £50, you should consider using a trackable postage service. We advise sending returns/exchanges to us by Royal Mail as some couriers, such as Parcel Force do not deliver to PO Box addresses. Please check with the courier before using an alternative service.
We cannot guarantee that we will receive your returned item.